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Privacy Policy

Last Updated: July 5, 2026

Ron Riley Agency (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, request an insurance quote, or communicate with us via text message.

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1. Information We Collect

We collect information you provide directly to us, including:

  • Name, email address, and phone number.

  • Information necessary for insurance underwriting (e.g., property address, vehicle details, and coverage history).

  • Any information shared via our contact forms or booking tools.

2. How We Use Your Information

We use your information to:

  • Provide insurance quotes and manage your policies.

  • Respond to inquiries and provide expert consultation.

  • Send appointment reminders and account notifications.

  • Improve our website and customer service experience.

3. SMS and Mobile Communication Compliance

SMS/Text Messaging is entirely optional and is not a condition of service or purchase. Agreeing to receive text messages is separate and voluntary. By explicitly opting in on our website forms and providing your mobile phone number, you consent to receive text messages from us regarding your insurance requests and policy updates.

  • Message and data rates may apply.

  • Message frequency varies.

  • You can opt-out at any time by replying STOP.
     

Crucial Disclosure:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or mobile network is 100% secure.

5. Third-Party Links

Our website may contain links to Farmers Insurance or other affiliate portals. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

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Farmers Insurance Office of Ronald Riley
Address: 1750 Valley View Ln Ste 210, Dallas, TX 75234-9025
Email: rriley2@farmersagent.com
Phone: 972-243-7444

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